Appealing against a Penalty Charge Notice (PCN - Parking Ticket) issued by a Civil Enforcement Officer (CEO)
The Date of the offence is Day 1. Discount payment period lasts until day 14. The council should receive a written challenge to the PCN by day 28 but ideally day 14.
If a challenge is made within the discount period then the Secretary of State recommends that the enforcement authority should consider re-offering the discount for a further 14 days to incentivise payment.
Therefore, in the case of a PCN issued by a Civil Enforcement Officer (CEO), you should make sure you challenge the PCN before day 14. Then you should still be offered the option of paying the discounted rate if your challenge is rejected.
If you and the council cannot agree whether to cancel or pay the PCN the owner of the vehicle can make a formal challenge to the council and appeal to the independent adjudicator.
Appealing against a against a Penalty Charge Notice (PCN - Parking Ticket) issued by Post
The Date of the offence is Day 1. Discount payment period lasts until day 14 (day 21 for offences detected on camera).
The council should receive a written challenge to the PCN by day 28 but ideally day 14 (day 21 for offences detected on camera).
Therefore, in the case of a PCN issued by Post, you should make sure you challenge the PCN before day 14 (day 21 for offences detected on camera). Then you should still be offered the option of paying the discounted rate if your challenge is rejected.
Where to go to make your appeal
Local Authority
Click here to find your local authority / council’s parking information including how to appeal/challenge a PCN.
Independent Adjudicator
Always appeal to your local authority before appealing to the independent adjudicator. The link to the Independent Adjudicators websites are below;
Independent Adjudicator for PCNs issued within London
Independent Adjudicator for PCNs issued in England and Wales excluding London